Information we collect.
- Contact name
- Email address
- Telephone number
- Address
How we use it
- Process bookings and deliveries as requested
- Updates and information on bookings
- Queries on bookings
- Contact giving POD information
- In house marketing, sales and company news sent to current and perspective clients
- Invoicing
Who we may share with
- Third party agents providing logistics solutions specific to clients delivery requirements
- Our insurers
- Our bank
Where the information is held
- All information is held at our office and at our individual agents as mentioned above
- Information is held on a secure database, password protected and accessed only by the on duty controller.
How long do we keep the data
- Generally the period of time the client holds an active account with us, plus twelve months. This allows time for any queries, claims or disputes to be settled.
Outside Parties
- We do not sell or provide any outside parties with personal information held by us
- All information held is only used in house in effecting any delivery consigned to us.
You May
- Request a copy of your personal information at any time
- Ask us to delete your personal information
- Amend any mistakes in the data held
- Object to how we use your personal data.
To Do This
Email: control-desk@dmdcouriers.com
Call: 01483 766136
This policy was updated March 2023
We regularly review policy, updates will appear on our website.
A request for any of the above can be made in writing to:-
DMD Couriers Limited
Unit 4
Guildford Industrial Estate
Guildford
Surrey
GU2 8YT